Terms of sale
What you buy and on what terms
In short: you try the app free for 3 days, the license arrives instantly, and both plans, monthly and annual, are subscriptions that renew themselves and that you can cancel at any time. Because you receive it as soon as you pay, there is no refund for withdrawal; if the app doesn’t work as we describe, you do have the legal warranty.
This is a translation of the Spanish original, provided for your convenience. If there is any discrepancy, the Spanish version prevails.
1. Who is selling
Guillermo López Blanco, tax ID (NIF) 71270037Y, address Calle Cancionero de Baena 32, 09006 Burgos (Burgos). Contact email: soporte@scorestudiopro.com. More details in the Legal notice.
2. What you buy
A license to use ScoreStudio Pro, an app for Mac (macOS 15 or later). The license is a key starting with SSP- that you paste into the app to unlock it. There are two types:
- Monthly: a subscription: your card is charged every month until you cancel. Each monthly license is valid for one month plus a few days of margin, so there is time to receive the next one and enter it (the email states the date it is valid until). When the next month is charged, we email you the new license. More in section 6.
- Annual: a subscription: your card is charged every year until you cancel. Each annual license is valid for one year plus a few days of margin, so there is time to receive the next one and enter it (the email states the date it is valid until). When the next year is charged, we email you the new license. More in section 6.
Each license is for use on one Mac at a time. You can move it to another Mac whenever you like.
3. Try it first
You can download the app and use it in full and free of charge for 3 days, without a card and without giving any details. We recommend trying it with your own setup (Mac, projector, OBS, phone) before buying.
4. Price
The price is the one shown on the website at the time of purchase, in euros and including VAT. There are no shipping costs or extra charges. The price is that of each month for the monthly plan and of each year for the annual plan. If there is a launch offer, the website states how long it lasts.
5. How to buy and pay
You click the button for the license you want and go to the Stripe payment page, which processes the payment. There you choose how to pay (card or other methods Stripe offers), check the amount and accept these terms. We never see or store your card details. For both plans, that page shows that the subscription renews and you must expressly accept this before paying.
The contract is concluded when the payment is confirmed. These terms are always available on this page, in Spanish and in this translation, and you can save or print them.
6. Subscriptions (monthly and annual): renewal and cancellation
The subscriptions renew themselves (every month for the monthly plan, every year for the annual plan) and are charged to the same payment method until you cancel. Because the license is a key that works without internet, each time a period is charged we email you the new license; you paste it into the app in place of the previous one. The previous license expires by itself a few days after the next charge.
You can cancel at any time, with no minimum term or penalty: from the “Manage or cancel the subscription” link in the email of each license and on the page you see after paying, or by writing to us at soporte@scorestudiopro.com. Once cancelled, no further charges are made, and the license you already have stays valid until its expiry date.
If a charge fails (for example, because the card has expired), the license for that period is not sent: the one you have expires by itself, and when the charge succeeds you receive the new one.
7. Delivery
The license is delivered instantly: you see it on screen as soon as you pay and it also arrives by email. If the email doesn’t arrive, check your spam folder or write to us. For the subscriptions, the license for each renewal arrives by email as soon as the period is charged.
8. Right of withdrawal
Normally, for distance purchases you have 14 days to change your mind. For digital content delivered instantly, that right is lost if you expressly agree to it before paying (Article 103(m) of the Spanish General Law for the Protection of Consumers and Users, which implements Article 16(m) of Directive 2011/83/EU).
That is why the payment page has a mandatory checkbox where you request immediate delivery and accept that, on receiving the license, you lose the right of withdrawal. So that you don’t buy blind, you first have the 3-day free trial. For the subscriptions, the checkbox also covers the licenses of the renewals, which are delivered as soon as each period is charged.
9. Warranty
The app must work as described on this website. If it doesn’t, you have the legal warranty for digital content: write to us explaining what’s happening and we’ll fix it. If we can’t fix it within a reasonable time, we’ll refund your money.
This warranty does not cover problems caused by a Mac or system that doesn’t meet the requirements (macOS 15 or later), or by other programs or equipment (OBS, projectors, Wi-Fi networks…) outside our control; even so, write to us and we’ll help as much as we can.
10. Support
If you have questions or problems, write to us at soporte@scorestudiopro.com. We reply by email, usually within one or two working days. If you lose your license, we’ll send it to you again.
11. Invoice
If you need a full invoice with your tax details (for example, for your club), request it by email, stating the license number and the details that should appear on it.
12. License of use
When you buy, you don’t buy the app itself but the right to use it. With your license you may:
- Use the app on your Mac, for yourself or for your club, in matches, training sessions and broadcasts, including when admission is charged or the broadcast has sponsors.
- Move it to another Mac of yours.
And you may not:
- Resell, publish or share the license so that other people or clubs can use it.
- Copy, modify, decompile or redistribute the app, or bypass the licensing system.
The app, its code and its design remain the property of the owner. If these terms are breached, we may deactivate the license concerned.
13. Your data and your players’ data
What you store in the app (players, federation licenses, crests, match sheets…) stays on your Mac and is your responsibility. Back up your Mac: if data is lost through a computer fault, we cannot recover it. What we do with your purchase data is in Privacy.
14. Liability
We are liable as provided by law. Beyond that, we are not liable for indirect damage from using or being unable to use the app (for example, a match that couldn’t be broadcast), unless caused by our wilful misconduct or gross negligence. Nothing in these terms limits the rights the law gives you as a consumer.
15. Changes to these terms
We may update these terms. Each purchase is governed by the terms published on the day it was made.
16. Law and complaints
Spanish law applies. If you have a complaint, write to us first and we’ll look for a solution. If you are a consumer, you can also turn to the consumer protection services or to the courts of your place of residence.
Last revised: October 2026.