Support
Need a hand?
ScoreStudio Pro is made by one person, so when you write, the person who programmed the app answers. Usually the same day, and always within 48 hours. You can write in English, French, German or Spanish.
If you're writing about a problem, tell us which Mac you have, which version of macOS and what you were doing when it happened. That fixes almost everything first time.
The step-by-step manual
36 pages with screenshots: setting up the scoreboard at the venue, OBS overlays, the phone remote, the match sheet and your sponsors' ads. For now the manual is in Spanish; the translated versions are on the way.
Download the manual (PDF, Spanish)
What people ask us most
The app says it couldn't verify who made it
That happens with old versions downloaded from somewhere else. Download the app from this website: it's signed and verified by Apple, and opens with a double click.
How do I activate my license?
Open the app, go to License, paste the key starting with SSP- and click Activate license. You'll find it in your purchase email and on the page shown after payment.
I've switched computers
On the old Mac, go to License and remove it. Then paste it into the new one. There's nothing to request: it's the same key.
I've lost my license
Write to us from the email address you bought it with and we'll send it to you again.
Nothing shows in OBS
Check three things: that the app is open, that the panel shows OBS output on in green, and that the OBS source is a Browser source with the address http://127.0.0.1:8765/obs at 1920 × 1080. When the app opens, OBS output starts switched off on purpose.
The phone won't connect
The phone and the Mac must be on the same Wi-Fi. Open the QR code again from the app, because the security code changes every session. If the venue has two networks (one at 2.4 GHz and one at 5 GHz), connect both devices to the same one.
The keys don't do anything
Shortcuts that work while the app is in the background need Accessibility permission. The app asks for it with a button that opens System Settings directly.
What do I need to use it?
A Mac with macOS 15 or later. Everything else is optional: a projector or TV for the venue, OBS if you stream, a phone on the same Wi-Fi for the remote, and a Stream Deck if you have one.
Can I suggest an improvement?
Yes, and it's much appreciated. A good part of what's in the app came from requests by clubs that use it every match day.